Privacy Policy
Last updated: November 26, 2025
Introduction
Moon Chat AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (if provided via social sign-in)
- Authentication credentials (managed securely by Firebase)
Birth Chart Information
To provide personalized astrological readings, we collect:
- Date of birth
- Time of birth
- Place of birth
Usage Data
We automatically collect certain information when you use the app:
- Device information (device type, operating system)
- App usage patterns and interactions
- Error logs and crash reports (via Sentry)
Purchase Information
If you make in-app purchases, payment processing is handled by Apple App Store or Google Play Store. We receive confirmation of purchases but do not store your payment details directly.
How We Use Your Information
We use the information we collect to:
- Provide personalized astrological readings and insights
- Create and manage your account
- Process your subscription and purchases
- Send you notifications about your horoscope (if enabled)
- Improve and optimize our app
- Diagnose technical issues and fix bugs
- Respond to your support requests
Third-Party Services
We use the following third-party services that may collect information:
- Firebase (Google) - Authentication and user management
- RevenueCat - Subscription and purchase management
- Sentry - Error tracking and crash reporting
- Apple App Store / Google Play - Payment processing
Each third-party service has its own privacy policy governing the use of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the app settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Withdraw consent where applicable
Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: